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Privacy Policy

Privacy Policy

Last Updated: June 7, 2025

At Laser Skin Clinic, we are committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with Ontario’s Personal Health Information Protection Act (PHIPA) and Canada’s PIPEDA.

  1. Who We Are

Laser Skin Clinic
600 Sherbourne St #605, Toronto, ON M4X 1W4
📧 info@laserskin.ca | 📞 647-250-9855
🌐 https://laserskin.ca

  1. Information We Collect

We collect the following types of information from our clients:

  1. Personal Information
  • Full name, address, phone number, email
  • Date of birth, gender
  • Emergency contact
  1. Health Information
  • Medical history and current conditions
  • Allergies and sensitivities
  • Photos for treatment tracking
  • Notes on treatments performed
  1. Website Data
  • IP address, browser type, device data
  • Pages visited and time spent
  • Contact form submissions
  1. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Assess suitability for treatments
  • Perform and document services
  • Communicate pre- and post-care instructions
  • Process payments and send receipts
  • Improve our website and services
  • Comply with legal and regulatory obligations
  1. Consent

By providing your information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

  1. Disclosure of Information

We do not sell or rent your personal information. We may share your data only with:

  • Regulated healthcare professionals providing services to you
  • Third-party service providers (e.g., booking software, payment processors) who support our operations
  • Regulatory bodies, law enforcement, or legal counsel, when required by law

All third parties are required to protect your information and comply with applicable privacy legislation.

  1. Data Security

We use physical, electronic, and administrative safeguards to protect your information. These include:

  • Password-protected systems
  • Secure electronic medical record (EMR) systems
  • Staff training in privacy and confidentiality
  • Limited access based on role and need-to-know

However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Your Rights

You have the right to:

  • Access your personal and health records
  • Request corrections to your information
  • Withdraw consent for specific uses
  • File a complaint if you believe your privacy rights were violated

To request access or correction, please contact us at info@laserskin.ca.

  1. Cookies and Online Tracking

Our website may use cookies and analytics tools (e.g., Google Analytics) to improve user experience and site performance. You can disable cookies in your browser settings, though some site functionality may be affected.

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third parties. Please review their policies before submitting information.

  1. Retention and Disposal

We retain your personal and health records for as long as required by law or as necessary to fulfill the purposes outlined in this policy. When no longer needed, information is securely deleted or destroyed.

  1. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted to this page with a revised effective date. Your continued use of our services constitutes your acceptance of any changes.

  1. Contact Us

If you have questions, concerns, or complaints about our privacy practices, please contact:

Privacy Officer
📧 info@laserskin.ca
📞 647-250-9855
📍 600 Sherbourne St #605, Toronto, ON M4X 1W4

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